Terms of Use & Privacy Policy
SpiceGrenada has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site, revise the updated date at the bottom of this page,send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of notifications.
How we protect your information ?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Privacy Policy.
This Privacy Policy governs the manner in which SpiceGranada collects, uses, maintains and discloses information collected from you our users of this website. This privacy policy applies to the Site and all products and services offered by SpiceGranada.
Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Conflict of Terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Terms of Use.
Return and Refund Policy
This Return and Refund Policy indicates the context in which you are eligible for a return and/ or a refund on your order. This policy covers only our online sales.
if you have any questions that is not covered by this policy, you may contact our Customer Service Department.
If you are unhappy with your purchase, we will accept a return of a unused product customer has 14 days after delivery date to notify our Customer Service Department on the situation. Once conditions are met by our team customer has 30 days to return the item to the return address. Customer is responsible for all shipping costs and customs fees.
Once we receive the return package a full refund will be issued.
Discounted items are not eligible for return.
We are unable to issue a refund and return without proof of purchase, a receipt must be presented to our team.
SpiceGrenada will not issue refunds or exchange for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received in. All goods will be inspected on return. We are not responsible for items damaged or loss in return shipment, therefore we recommend an insured and trackable mail service. If the item is not returned in its original condition, the customer is responsible for any loss in value.
Shipping:
Customs and import taxes
Customer is responsible for any customs and import taxes that may apply. SpiceGrenada isn't responsible for delays due to customs.